Refund policy

 

Arc Edge Styles - No Return Policy

At Arc Edge Styles, we take immense pride in the craftsmanship and quality of our handmade clothing. Every item is carefully crafted with attention to detail, ensuring that you receive a product of the highest standard. Given the nature of our handmade clothing and the unique process of acid wash, we have established a strict no return policy. We want to make sure you are aware of our policy before making a purchase. Please take a moment to review and understand our no return policy:

1. Handmade Excellence: Our clothing is meticulously handmade, resulting in each piece possessing slight variations in color, texture, or design. These unique attributes are an integral part of the handmade process and contribute to the individuality of every item. Additionally, our acid wash process creates distinctive color variations, making each item one-of-a-kind.

3. Quality Assurance: We place the utmost emphasis on ensuring that our products meet the highest quality standards. If you receive a product that is damaged or defective, please contact us within 5 days from the date of receipt, and we will work with you to address the issue.

4. Size and Fit: It is the responsibility of the customer to review our size charts and guidelines before making a purchase to ensure that the chosen size and fit align with their requirements. We are ready to provide assistance with any sizing queries, but we do not accept returns related to sizing issues.

5. Communication: If you have any questions or concerns about our products, we encourage you to reach out to our customer support team before making a purchase. Our team is here to help you make an informed decision.

6. Cancellation: You may cancel your order within 24 hours of placing it, provided that production has not commenced on your customized item. Please get in touch with us promptly if you wish to cancel an order.

By making a purchase from Arc Edge Styles, you acknowledge your acceptance and adherence to this no return policy. We appreciate your understanding of the handmade nature of our products, the unique acid wash process, and your support for our craftsmanship.

Should you have any questions or require further assistance, please do not hesitate to contact our customer support team at info@arcedgestyles.com.

Thank you for selecting Arc Edge Styles for your handmade clothing needs.